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🐣 Easter Delivery Policy 🐣
When submitting your pre-order, you'll select the delivery date for Easter.
Our in-house, refrigerated vans will be delivering on Friday the 29th.
In case you are unavailable to receive your order on that date, we kindly request you to let us know by adding a note to your order or directly reaching out to us at team@smokin-brothers.com.
Please note, our system works efficiently to automatically recognize your delivery zone. Therefore, if your location falls outside our free delivery zone, a shipping fee of £8.90 will be automatically applied to your order.
Are you unsure if your postcode falls within the free delivery area? Please Check here.
When selecting the delivery date, Friday the 26th, you'll then proceed to the checkout and the system will recognise your type of delivery based on the postcode.
We'll ship all orders for nationwide delivery so that you'll receive it by Friday the 26th!
In case you are unavailable to receive a delivery between any of these date ranges, we kindly request you to let us know reaching out to us at team@smokin-brothers.com so we can do our best to adjust the delivery schedule to accommodate your needs.
If you would like to collect your order directly from our smokehouse, located within Daylesford Farm, we offer specific pick-up dates and timeslots.
- Thrusday 28th of March, from 12.00 to 17.00
- Friday 29th of March, from 12.00 to 17.00
This arrangement allows us to ensure your order is freshly prepared and ready for collection.
The full address of our smokehouse is: The Salmon Smokery, Black Barns Daylesford Organic, Moreton-in-Marsh, GL56 0YG, UK
To pre-order for Christmas or New Year's Eve, simply follow these steps:
- Select your product: Navigate to the product page that you wish to add to your cart. Pre-order now
- Opt for pre-order: Check the pre-order box available on the product page.
- Select delivery or pickup: Choose either home delivery or smokehouse collection (GL56 0YG).
- Add to cart: Click on the 'Pre-order' button below to add the product to your cart.
- Lastly, complete the checkout process as you would for any other purchase. It's as easy as that! Your festive feast is one step closer to reaching you
If you wish to place multiple orders with different delivery addresses, we request you to make separate orders for each address. Providing you with smooth and reliable service is our top priority.
To ensure the appropriate processing and handling of each order, please place separate orders under unique checkouts in the following cases:
- Multiple Order Types: If you want to order smoked salmon for immediate delivery and pre-order for your Easter feast, kindly place these as two different orders. This will help us discern each order and process them efficiently.
- Multiple Delivery Addresses: If you're making pre-orders for yourself and a loved one at two different addresses, we request you to make each order separately with individual checkouts.
- Different Delivery Modes: Should you need to make a pre-order for delivery and another for pickup at our smokehouse, these must also be made as two different orders with each checked out separately.
For any assistance needed, feel free to contact our support at: team@smokin-brothers.com. We're here to help!